(24 X 7) 92181-15636, 98050-63636
contact@nainaresort.com
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Refunds & Cancellation Polices

  • All the Cancellations / Refund Statements must be interacted in written.
  • We do not accept any Last minute Cancellations i.e. 24 Hours or Less and thus the booking amount shall be non-refundable.
  • Non Refundable Policy shall apply to No show scenarios too
  • 50 % of the retention charges shall be applicable for booking cancelled between 25 hours – 72 Hours of the check-In Date
  • 25 % of the retention charges shall be applicable for booking cancelled between 72 hours – 1 Week of the check-In Date
  • No Retention charges will be levied for cancellation a taking before 1 Week of the check in Date. However Bank Charges & Government Service Charges shall be applicable.
  • Our Bank takes around 3 Days to 1 week for the successful refund procedure. Thus if you doesn’t receive your refund within the expected time, kindly consult us immediately.
  • No Refunds can be claimed for any complimentary services.