All the Cancellations / Refund Statements must be interacted in written.
We do not accept any Last minute Cancellations i.e. 24 Hours or Less and thus the booking amount shall be non-refundable.
Non Refundable Policy shall apply to No show scenarios too
50% of the retention charges shall be applicable for booking cancelled between 25 hours – 72 Hours of the check-In Date
25% of the retention charges shall be applicable for booking cancelled between 72 hours – 1 Week of the check-In Date
No Retention charges will be levied for cancellation a taking before 1 Week of the check in Date. However Bank Charges & Government Service Charges shall be applicable.
Our Bank takes around 3 Days to 1 week for the successful refund procedure. Thus if you doesn’t receive your refund within the expected time, kindly consult us immediately.
No Refunds can be claimed for any complimentary services.